Responsible Gaming

Gambling always carries the risk of financial loss, and no outcome is ever guaranteed. At Seven Casino, players are supported in making informed decisions about their betting behaviour so that gambling remains a form of entertainment rather than a source of harm.

Responsible gaming is built on a few core principles:

• Set a budget before you play. Decide how much you can afford to lose and stick to it. Never spend more than you can comfortably part with;
• Treat gambling as entertainment. It should not be seen as a method of earning income or recovering previous losses;
• Keep track of time and money. It is easy to lose awareness of how long you have been playing or how much you have spent. Use the tools available to stay informed;
• Avoid gambling under pressure. Stress, fatigue, or emotional distress can impair judgement. Playing in a clear and calm state of mind leads to more responsible decisions;
• Use the platform's responsible gaming tools. Deposit limits, session reminders, cooling-off periods, and self-exclusion options are available to all registered players;
• Keep gambling separate from important responsibilities. Work, family obligations, and financial commitments should never be compromised by gambling activity;
• Seek support early. If gambling begins to feel difficult to control, reaching out for help promptly can prevent a minor concern from becoming a serious problem.

Gambling addiction can develop gradually, and many people are unaware of it until it begins to cause significant harm. Being able to identify the warning signs early is an important step in protecting your mental, financial, and emotional health.

The following indicators may suggest that gambling has become a problem:

• Spending more money or time gambling than originally intended;
• Feeling restless or irritable when attempting to cut down or stop;
• Repeatedly trying to stop gambling but being unable to do so;
• Using gambling as a way to cope with stress, anxiety, or difficult emotions;
• Lying to family members, friends, or colleagues about gambling habits;
• Chasing losses by placing further bets in an attempt to recover money lost;
• Neglecting work, education, or personal relationships due to gambling;
• Borrowing money or selling possessions to fund gambling activity;
• Continuing to gamble even after experiencing serious negative consequences;
• Thinking about gambling frequently, including planning the next session or finding ways to obtain funds.

Gambling addiction is a recognised condition that can affect anyone, and it requires proper attention and care. If several of the above signs feel familiar, support is available and seeking it is a sign of strength.

Taking practical steps can make a significant difference in managing gambling behaviour and preventing addiction from taking hold. Seven Casino encourages all players to adopt the following recommendations:

• Use deposit limits. Set daily, weekly, or monthly deposit limits through your account settings to cap how much you can add to your balance;
• Activate session time limits. Configure reminders that alert you when you have been playing for a set period, helping you stay aware of time spent;
• Take advantage of cooling-off periods. A short break from gambling can provide perspective and reduce impulsive behaviour;
• Self-exclude if necessary. If gambling is becoming difficult to manage, self-exclusion prevents access to your account for a defined period or permanently;
• Use the reality check feature. Regular on-screen notifications can remind you of how long you have been active during a session;
• Avoid alcohol and substances while gambling. Impaired judgement increases the likelihood of making decisions that exceed your limits;
• Talk to someone you trust. Sharing concerns with a friend or family member can reduce the sense of isolation that often accompanies problem gambling;
• Keep a gambling diary. Recording your sessions, expenditure, and emotional state can help identify patterns and triggers;
• Block gambling sites using filtering software. Third-party tools can restrict access to online gambling platforms across all your devices;
• Contact a professional organisation. Trained counsellors and support services can provide structured guidance tailored to your situation.

A number of reputable organisations in the United Kingdom provide free, confidential support for those affected by gambling addiction. The following services are available to players who need assistance:

• GamCare – the leading provider of information, advice, and support for anyone affected by problem gambling in Great Britain. Available at www.gamcare.org.uk;
• GambleAware – a charity that funds treatment and prevention services across the UK. Available at www.begambleaware.org;
• Gamblers Anonymous UK – a fellowship of people who share their experiences to help one another recover from gambling problems. Available at www.gamblersanonymous.org.uk;
• National Gambling Helpline – a free helpline operated by GamCare, available 24 hours a day, 7 days a week. Phone: 0808 8020 133;
• GamStop – a free self-exclusion scheme that allows players to restrict their access to all UK-licensed online gambling sites in one step. Available at www.gamstop.co.uk;
• Gambling Therapy – an international service providing online support, including live chat and forums, for individuals affected by problem gambling. Available at www.gamblingtherapy.org;
• NHS Northern Gambling Service – a specialist NHS service offering clinical treatment for gambling disorder. Available at www.northerngamblingservice.nhs.uk.

Players who are concerned about their gambling behaviour can contact the Seven Casino support team at any time. The team is trained to assist with responsible gaming requests, including account restrictions and self-exclusion.

The following contact options are available to players in the United Kingdom:

• Live Chat – available directly on the Seven Casino website for immediate assistance;
• Email – players may send their enquiries to the official support address listed in the Help section of the platform;
• Help Centre – the online FAQ and Help section covers responsible gaming tools and step-by-step guidance for setting limits or requesting exclusions.